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Introducing Probe: Revolutionizing Project Management and Service Efficiency

Empowering Precision and Efficiency in Every Project with Probe.

In today’s fast-paced business environment, staying organized, efficient, and ahead of the competition requires powerful tools that streamline processes and optimize resource management. Probe, Radata’s advanced solution, offers an all-in-one project management platform, equipped with specialized modules designed to simplify every step—from initial planning to real-time progress tracking. By combining precision, user-friendly interfaces, and automated insights, Probe empowers businesses to enhance service delivery, boost productivity, and achieve their goals with confidence. Here’s a closer look at what each module brings to the table.

The Project Module: Precision in Every Detail

The Project Module in Probe is built to enable smooth, detailed management of lock and hardware installations. With this module, users can access an organized, real-time overview of each project’s progress and cost, ensuring efficient communication and transparency across all teams involved.

  • Lock and Hardware List: Provides a detailed breakdown of lock and hardware configurations on each door, sourced from the product database. This tool defines who supplies each item on the hardware list, clarifying responsibilities and reducing confusion.
  • Installation Estimate: Displays installation estimates per door, on floor plans, and as a total project summary, allowing for easy tracking of products supplied by the security company.
  • Time Tracking: Tracks actual time usage and hourly costs for each installer, enabling real-time control over project progress and expenses.
  • Door Packages: Create comprehensive, pre-designed door packages with estimated installation times, cost prices, and retail prices, all viewable directly on floor plans.
  • Interactive Floor Plans: Floor plans include color-coded hotspots for tracking project progress, deviations, door functions, and remaining estimated time. Revision history is always accessible.
  • Deviation Handling: Document defects or issues requiring action from contractors or property owners by capturing photos or videos, and create work orders as needed.
  • Offline Mode: Continue installation even without internet coverage by activating offline mode.
  • Lock Plan: Send lock plans digitally to customers for review and approval.
  • Notes and Reports: Centralize all project notes and generate FDV (Operation and Maintenance) reports for property owners with one click.

The Project Module equips professionals with the tools they need to streamline processes, reduce delays, and improve collaboration on lock and hardware installation projects.

Work Order Module: Efficiently Manage Service Operations

The Work Order Module allows users to manage a comprehensive customer database, track active work orders, and assign tasks to installers. From real-time progress updates to detailed service reports, this module ensures all service operations are organized, accurate, and customer-oriented.

  • Customer Database: Build or import a customer database with contacts and essential information for each client.
  • Work Orders: View all active work orders in one screen, complete with order status and progress. Link work orders to specific doors, projects, or deviations, and assign them directly to installers’ calendars.
  • Service Report: Send customers a summary report, including photos, after a task is confirmed as complete.
  • Service Address: Linked to Google Maps, allowing installers to quickly navigate to the correct location.
  • This module is crafted to enhance service delivery with real-time tracking, efficient communication, and easy access to customer data.

    Time Registration Module: Real-Time Tracking for Enhanced Resource Management

    The Time Registration Module offers a comprehensive view of employee availability, time usage, and work progress, allowing for seamless scheduling and improved productivity.

  • Calendar: Displays all employees’ availability, assignments, and statuses (e.g., on assignment, vacation, or sick leave) with color-coded markers for quick visibility. Drill-down functionality allows for in-depth views of each assignment.
  • Check In/Out: Employees can check in to specific tasks from their calendar and check out once the workday or task is complete.
  • Time Stamping: Track when employees clock in and out of work, recording additional or reduced time for accurate timekeeping.
  • Time Control: A timesheet records all actual hours worked, with intuitive filters to search by person, project, work order, or time bank.
  • Requests: Provides each employee with a clear overview of their accrued and used vacation days, self-reports, and time bank status.
  • The Time Registration Module keeps everyone accountable and gives project managers a real-time view of hours worked, allowing for better planning and efficient resource allocation.

    Product & Pricing Database Module: Seamless Control Over Pricing and Product Offerings

    The Product & Pricing Database Module is designed to simplify the management of pricing structures and product offerings, ensuring businesses stay competitive and accurate with their quotes.

  • Global Price List: Access products and prices from major global manufacturers such as Dormakaba, Assa Abloy, Copiax Sweden, and Boyesen & Munthe.
  • Local Price List: Upload and manage your own price lists if they aren’t available globally, customizing your product selection based on frequently used items.
  • Custom Products: Build your own price list with products in use, complete with installation estimates and data sheets, and achieve full control over correct net and gross pricing. Changes in suppliers’ lists or discount structures are easily updated.
  • Quotations: Generate proposals immediately after project planning by setting markups or gross margins for precise, professional quotes.
  • This module makes it easy to manage product prices and create quotes, helping businesses maintain consistency and accuracy in pricing strategies.

    Transform Your Operations with Probe

    Probe by Radata provides the tools that modern businesses need to excel in project management and service delivery. By combining modules for project tracking, work orders, time registration, and product pricing, Probe empowers organizations to streamline processes, enhance productivity, and drive success. Whether you’re focused on delivering precise installations, managing complex service orders, or ensuring accurate time tracking, Probe provides a cohesive solution to meet your operational needs with confidence and ease.

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